Privacy Policy:

As the owner of Chateau Royale, ensuring the privacy and confidentiality of our clients’ personal information is a top priority. Our commitment to safeguarding your privacy is reflected in our Privacy Policy, outlined below:

Collection of Personal Information:

We collect personal information from clients solely for the purpose of providing health and wellness services. This information may include but is not limited to names, contact details, medical history, and billing information. We only gather information that is relevant and necessary for delivering high-quality care.

Use of Personal Information:

Personal information collected is used to provide health and wellness services, facilitate appointments, process payments, and communicate with clients regarding their treatment plans or any necessary updates.

Protection of Personal Information:

Chateau Royale employs industry-standard security measures to protect clients’ personal information from unauthorized access, disclosure, alteration, or destruction. We utilize secure storage systems and adhere strictly to HIPAA (Health Insurance Portability and Accountability Act) regulations to maintain confidentiality.

Disclosure of Information:

We do not disclose or share clients’ personal information with third parties without explicit consent, except in cases where required by law or where it is essential to provide services, such as sharing information with healthcare providers directly involved in the client’s treatment. Your SMS and Phone number won’t be shared or sold to any third party or affiliates for marketing purposes.  

Client Rights:

Clients have the right to access their personal information, request corrections or updates to inaccuracies, and inquire about how their data is being used. We are committed to accommodating such requests promptly and transparently.

Cookie Policy:

Our website may use cookies or similar technologies to enhance user experience and collect non-personal information for analytical purposes. Clients have the option to manage cookie preferences through their browser settings.

Updates to Privacy Policy:

Chateau Royale reserves the right to update or modify this Privacy Policy periodically. Clients will be notified of any significant changes through our website or via email.

Contact Information:

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at arob6122@gmail.com or 610-653-0313.

By engaging with Chateau Royale, clients acknowledge and consent to the terms outlined in this Privacy Policy. We are dedicated to maintaining the highest standards of confidentiality and privacy in delivering our health and wellness services.

Chateau Royale

SMS Terms & Conditions Sample

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):

Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from [Company Name] in the following ways:

Verbally, during a conversation
By submitting an online form
By filling out a paper form
6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at info@thryvingwell.com

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary

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